Privacy policy

Last updated: May 15, 2026
CASEOLOGY, operated by SunnyKnot Toys LLC (“we”, “us”, or “our”), places high priority on protecting all personal data and privacy rights of every customer visiting caseology.shop. This Privacy Policy fully describes the standards and practices we follow for collecting, storing, utilizing, disclosing, and protecting your personal identifiable information when you browse our website, create an account, submit orders, or contact our customer support team. By accessing and using our site, you acknowledge that you have read and fully agree to all provisions within this privacy policy.

1. Categories of Information We Collect

We gather two core categories of information from users, as detailed below:

1.1 Voluntarily Submitted Personal Information

This is data you actively provide to us when completing checkout, registering an account, sending support emails, or subscribing to our marketing newsletter, including:
  • Full legal name, contact email address, phone number
  • Complete shipping and billing residential/commercial addresses
  • Payment transaction details required to complete order settlement
  • Any custom messages, feedback, or inquiry content you send to our support team

1.2 Automatically Collected Technical Data

When you load and navigate our website, our system automatically captures non-personal and device-related information for operational optimization, including:
  • Device IP address, browser brand and version, operating system details
  • Hardware device model, screen resolution, and access timestamps
  • Site browsing behavior, page click records, stay duration, entry and exit pages
  • Cookie and tracking pixel data to analyze traffic trends and enhance user experience

2. Legitimate Purposes for Using Your Information

All collected personal data will only be utilized for the following lawful business purposes, and will never be used outside the scope stated below:
  1. Process, verify, pack, ship, and fully fulfill your submitted product orders, including logistics tracking and delivery coordination
  2. Send critical transaction communications, such as order confirmations, shipment tracking updates, refund notifications, and responses to your customer service requests
  3. Analyze website operation data, user shopping habits and feedback to optimize our page layout, product lines, and overall shopping experience
  4. Detect, prevent, and investigate fraudulent orders, identity theft, payment scams, and other security risks to protect both our business and customer assets
  5. Fulfill mandatory legal compliance requirements, including tax record retention, regulatory reporting, and responding to official legal authority requests
  6. Send optional marketing newsletters, discount promotions, and new product releases only if you have explicitly opted in to receive such communications

3. Information Sharing & Third-Party Disclosure Rules

We strictly prohibit selling, trading, leasing, or distributing your personal identifiable information to external third-party brands or advertisers for independent marketing purposes without your explicit written consent.
Limited data sharing is only permitted with vetted, contract-bound service partners who support our daily business operations, including:
  • Secure payment processing providers that handle credit card and online payment transactions
  • Authorized domestic shipping carriers responsible for parcel delivery
  • Website hosting, cloud storage, and technical maintenance service suppliers
  • Independent fraud detection and cybersecurity tools
All such third-party service providers are legally bound by strict confidentiality agreements that restrict them from misusing, copying, or redistributing your personal data. We will never share your full payment credentials with external marketing vendors.

4. Data Security Protection Measures

We deploy comprehensive technical and organizational safeguards to secure your personal information against unauthorized access, public disclosure, unauthorized modification, accidental loss, or malicious data destruction. Our protection standards include data encryption for payment transmission, secure server storage, regular security system audits, and internal staff access permission controls.
It is important to note that no online data transmission channel or electronic data storage system can guarantee 100% absolute security against unknown cyber threats. While we maintain industry-standard protective protocols, we cannot eliminate all potential data breach risks on the internet.

5. Your Legal Data Privacy Rights

In accordance with applicable regional consumer privacy laws, you hold the following rights related to your personal data stored on our platform:
  • The right to request a full copy of all personal information we have collected about you
  • The right to correct inaccurate, incomplete, or outdated personal details linked to your account
  • The right to request permanent deletion of your user account and all associated personal data
  • The right to withdraw your prior consent for marketing email subscriptions at any time
To submit a privacy rights request, please send a formal email to admin@caseology.shop with your order number and registered contact information for identity verification. We will review and reply to your valid request within a legally compliant reasonable time frame.

6. Cookie Usage Guidelines

Our official website utilizes functional and analytical cookies to streamline your browsing and shopping experience. Cookies are small text files stored locally on your device that record your site preferences, cart contents, and page access records.
You retain full control to adjust, restrict, or fully disable cookie storage through the built-in settings panel of your web browser. Please be aware that disabling cookies entirely may disrupt core website functions, such as saving your shopping cart, retaining checkout address information, and loading personalized page content normally.

7. Updates to This Privacy Policy

We reserve the right to revise, supplement, or adjust the terms of this Privacy Policy periodically to match updated business operations, evolving industry standards, and new legal privacy regulations.
All revised policy content will be published directly on this Privacy Policy page of our website, with the updated effective date marked at the top of the document. Your continued browsing, account login, or order placement on caseology.shop after policy updates are posted constitutes your full acceptance of all revised privacy terms.